Interview with Support Agent

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Customer support is one of the major factors that we take into account when it comes to rating online casinos. So, if any problem arises while playing casino, these helping hands can be your guide. Here is an interview with a customer support advisor working at a major casino in India. Here you will find some useful information regarding the support.

customer support agents

Tell us about yourself!

Hello, I am a senior customer support advisor at a leading online casino in India, based in Malta- the gambling hub of the casino world.

markets that you cover?

Being an English speaker, I generally operate in the markets of India, Canada, and some of the Nordic countries.

Benifits of having 24/7 Customer Support:

In this highly competitive world of online gambling, every casino must stand out. So, having a 24/7 customer support is necessary to show the commitment to the players.

Which Casinos  in India offer 24/7 support in India?

customer support agent
  • LeoVegas
  • EKBET
  • Rizk Casino
  • GOAWIN
  • Dafabet
  • Betway
  • Jackpot City

How to Contact Indian casinos Support Agent?

customer support email

It is quite easy to reach the customer support team of an online casino through phone, live chat, or email. Apart from that, you can also go through the FAQ sections to find out whether your queries have already been answered. This is why customer support works as one of the best aspects that we consider while rating online casinos. And the support needs to be easily reachable to score well in the territory. Get Indian casinos support agent online.

What is the hardest enquiry you have received?

I have mostly received responsible gaming inquiries while working as customer support agent. But there are people, who inquire and threat after losing most of their savings by playing casino. But we can’t pay the money back to them, which they spent on the casino.

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